At Akerri Healthcare we are looking for licensed Physical Therapists to join our team.  We specialize in pediatrics and are looking for individuals who have a passion to serve this population. Our team of physical therapists take a holistic approach to treatment and often work closely with our occupational, music and speech-language therapists to provide integrated care. If you enjoy working in an atmosphere that encourages everyone to imagine the infinite possibilities and provide hope to children/families during turbulent times, then we want to talk with you.

We offer flexible schedules, an administrative team to work alongside you in building schedules and doing the back-end work regarding insurance authorizations/billing; and the option of doing clinic-based treatment, home health, or both.  And, yes, we can provide mentoring with other practitioners, assistance with credentialing and keeping them current. This gives you the freedom to focus on your patients and helping them gain their independence and the infinite possibilities the future holds.

Responsibilities

• Consulting with patients, families, and doctors to assess a child’s physical condition.
• Evaluate patient history, test results, doctor notes, observations, and family observations to form a treatment plan.
• Create personalized treatment plans using a variety of treatment techniques to address the goals developed in the treatment plan.
• Communicate with the family and patient the treatment plan, explaining the proposed treatments, their purpose, and the goal of the plan. And work closely with the Akerri Healthcare team to integrate other therapies as needed.
• Administered medically prescribed physical therapy treatment.
• Performs physical therapy evaluations, re-evaluations, progress reports, discharge reports/summaries in an accurate and timely manner.
• Revise treatment plans as necessary to move patient closer to achieving the goals of the plan.
• Document patient history. Complete required documentation for insurance and billing.
• Comply with all federal and state laws governing patient care.
• Work cohesively with fellow colleagues and office staff to maintain a professional and enjoyable work environment.

Requirements

• Completion of a credentialed Physical Therapy program as outlined by the Federation State Board of Physical Therapy.
• Valid and current Arizona PT license.
• Arizona Fingerprint clearance card.
• Certificate of completion of Article 9 DDD training.
• Certificate of completion for Prevention and Support DDD training.
• Work as an independent contractor, with their own business entity and EIN.
• Have a passion for serving children and their families.
• Ability/desire to work with patients of different personalities, ethnicities, and mental/physical challenges.
• Capable of working with a variety of medical diagnoses including musculoskeletal, neuromuscular, sports medicine, orthopedic, cardiopulmonary, etc.
• Performs daily documentation for each patient in a “Daily Note.”

• The ability to multitask and prioritize multiple demands.
• Always maintain patient privacy.
• Believe in a holistic approach to treating children/patients
• A desire to collaborate with other professionals to achieve the best outcome for each child/patient
• Compassionate and attentive to detail.
• Knowledge of up-to-date treatment practices.
• Drive to learn new treatment techniques and continue to grow professionally.
• Ability to use technology and a variety of software programs.
• Ability to solve problems independently.
• Excellent analytical and logical thinking.

Supervisory Requirements

• Performs Physical Therapy evaluation for new patients that are prescribed by a physician or through direct access
• Provide appropriate supervision to assistive personnel to ensure proper and effective care is provided to patients.
• Ensures that all applicable documentation for patients is performed in an accurate and timely manner.
• Capable of managing a small team of assistive personnel directly under your license.
• Provides essential onsite re-evaluation of patients as outlined by the Arizona State Board of Physical Therapy for the setting you are in (home health or clinic settings).

At Akerri Healthcare we are looking for licensed Physical Therapist Assistants to join our team.  We specialize in pediatrics and are looking for individuals who have a passion to serve this population. Our team of physical therapists takes a holistic approach to treatment and often work closely with our occupational, music and speech-language therapists to provide integrated care. If you enjoy working in an atmosphere that encourages you to imagine the infinite possibilities and provide hope to children and their families during turbulent times, then we want to talk with you. You must be capable and able to provide therapy to patients in a clinic or home health setting.

Responsibilities

• Under supervision of Physical Therapist, be knowledgeable in each patient’s assessment of their physical condition.
• Working alongside the Physical Therapist, familiarize and understand each patient’s personalized treatment plan and the techniques to address the goals developed in the treatment plan.
• Under supervision of the Physical Therapist administered prescribed therapies.
• Communicate in a timely manner the progress of each patient to the Physical Therapist.
• Document patient progress, under the direction of the Physical Therapist. Complete required documentation in a timely fashion.
• Comply with all federal and state laws governing patient care.
• Work cohesively with fellow colleagues and office staff to maintain a professional and enjoyable work environment.

Physical Therapist Requirements

• Completion of a credentialed Physical Therapist Assistant program.
• Valid and current PTA certificate in good standings.
• Have a passion for serving children and their families.
• Ability/desire to work with patients of different personalities, ethnicities, and mental/physical challenges.
• Capable of working with a variety of medical diagnoses under the supervision of the Physical Therapist.

• The ability to multitask and prioritize multiple demands.

• Drive to learn new treatment techniques and continue to grow professionally.
• Ability to use technology and a variety of software programs

• Always maintain patient privacy.
• Arizona Fingerprint clearance card.
• Certificate of completion of Article 9 DDD training.
• Certificate of completion for Prevention and Support DDD training.
• Ability to perform documentation on electronic medical record (EMR).
• Work as an independent contractor, with their own business entity and EIN.

Additional Requirements

• Believe in a holistic approach to treating children.
• A desire to collaborate with other professionals to achieve the best outcome for each child/patient.
• Knowledge of up-to-date treatment practices.
• Ability to solve problems independently.
• Excellent analytical and logical thinking.
• Compassionate and attentive to detail.
• Knowledge of up-to-date treatment practices.
• Drive to learn new treatment techniques and continue to grow professionally.
• Ability to use technology and a variety of software programs.
• Ability to solve problems independently.
• Excellent analytical and logical thinking.
• Have a passion for serving children and their families.
• Excellent analytical and logical thinking.

At Akerri Healthcare we are looking for licensed Occupational Therapists to join our team.  We specialize in pediatrics and are looking for individuals who have a passion to serve this population. Our team of occupational therapists take a holistic approach to treatment and often work closely with our physical, music and speech-language therapists to provide integrated care. Our focus is to provide compassionate and holistic care to our patients. If you enjoy working in an atmosphere that encourages you to imagine the infinite possibilities and provide hope to children and their family during turbulent times, then we want to talk with you.

Therapist have the option of providing therapies in a in a clinic or home health setting. Or both if you prefer.

Responsibilities

• Consulting with patients, families, and doctors to assess a child’s current condition conducting both physical psychological assessments.
• Assessing home and community environment of the child and their family to determine adjustments-therapy that might be needed.
• Evaluate patient history, test results, doctor notes, home/community assessment, and family observations to form a treatment plan.
• Create personalized treatment plans using a variety of treatment techniques to address the goals developed in the treatment plan.
• Communicate with the family and patient the treatment plan, explaining the proposed treatments, their purpose, and the goal of the plan. And work closely with the Akerri Healthcare team to integrate other therapies as needed.
• Advise on adaptive equipment.
• Administer medically prescribed occupational therapy treatment.
• Conduct periodic evaluations communicating with patient and parents/caregivers the results of those evaluations.
• Revise treatment plans as necessary to move patient closer to achieving the goals of the plan.
• Document patient history. Complete required documentation for insurance and billing.
• Comply with all federal, state, and local laws governing patient care and the profession.

Requirements

• (Required) A bachelor’s degree in occupational therapy from a university certified by the ACOTE (Accreditation Council for Occupational Therapy Education) or AOTA (American Occupational Therapy Association).
• (Desired) A master’s degree in occupational therapy from an accredited educational institution.
• Valid and current Arizona OT license.
• Arizona Fingerprint clearance card.
• Certificate of completion of Article 9 DDD training.
• Certificate of completion for Prevention and Support DDD training.
• Work as an independent contractor, with their own business entity and EIN.
• Compliant with all federal, state, and local regulatory and licensing requirements.
• Have a passion for serving children and their families.
• Ability/desire to work with patients of different personalities, ethnicities, and mental/physical challenges to design treatment plans and treatments that are individualized and focused on giving hope to children as they progress at their own pace.
• Believe in a holistic approach to treating children.
• A desire to collaborate with other professionals to achieve the best outcome for each child.
• Compassionate and attentive to detail.
• Knowledge of up-to-date treatment practices.
• Drive to learn new treatment techniques and continue to grow professionally.
• Ability to use technology and a variety of software programs.
• Ability to solve problems independently.
• Excellent analytical and logical thinking.

Supervisory Requirements

• Provide appropriate supervision to assistive personnel to ensure proper and effective care is provided to patients
• Ensure that all applicable documentation for patients is performed in an accurate and timely manner
• Capable of managing a small team of assistive personnel directly under your license.
• Provides essential onsite re-evaluation of patients for the setting you are in (home health or clinic settings).

At Akerri Healthcare we are looking for licensed Occupational Therapist Assistants to join our team.  We specialize in pediatrics and are looking for individuals who have a passion to serve this population. Our team of therapists takes a holistic approach to treatment and often work closely with our physical, music and speech-language therapists to provide integrated care. If you enjoy working in an atmosphere that encourages you to imagine the infinite possibilities and provide hope to children and their families during turbulent times, then we want to talk with you. You must be capable and able to provide therapy to patients in a clinic or home health setting.

Responsibilities

• Be knowledgeable in each patient’s assessment of their physical condition.
• Familiarize and understand each patient’s personalized treatment plan and the techniques to address the goals developed in the treatment plan.
• Under supervision of the Occupational Therapist assist in the administration of prescribed therapies.
• Communicate in a timely manner the progress of each patient to the Occupational Therapist.
• Communicate in a timely manner the progress of each patient to the Occupational Therapist.
• Document patient progress. Complete required documentation, under the direction of the Occupational Therapist.
• Work cohesively with fellow colleagues and office staff to maintain a professional and enjoyable work environment.

Occupational Therapist Assistant Requirements

• Completion of a credentialed Occupational Therapist Assistant program.
• Valid and current OTA certificate in good standings.
• Have a passion for serving children and their families.
• Ability/desire to work with patients of different personalities, ethnicities, and mental/physical challenges.
• Capable of working with a variety of medical diagnoses under the supervision of the Occupational Therapist.

• The ability to multitask and prioritize multiple demands.
• Always maintain patient privacy .
• Self-motivated.
• Arizona Fingerprint clearance card.
• Certificate of completion of Article 9 DDD training.
• Certificate of completion for Prevention and Support DDD training.
• Ability to perform documentation using a electronic medical record (EMR) system.
• Work as an independent contractor, with their own business entity and EIN

Additional Requirements

• Believe in a holistic approach to treating children.
• A desire to collaborate with other professionals to achieve the best outcome for each child/patient.
• Compassionate and attentive to detail.
• Knowledge of up-to-date treatment practices.
• Drive to learn new treatment techniques and continue to grow professionally.
• Ability to use technology and a variety of software programs.
• Ability to solve problems independently.
• Excellent analytical and logical thinking.

At Akerri Healthcare we are looking for licensed Speech Therapy Assistants to join our team.  We specialize in pediatrics and are looking for individuals who have a passion to serve this population. Our team of speech-language assistants take a holistic approach to treatment and often work closely with our physical, occupational, and speech-language therapist assistants to provide integrated care. Our focus is to provide compassionate and holistic care to our patients. If you enjoy working in an atmosphere that encourages you to imagine the infinite possibilities and provide hope to children and their family during turbulent times, then we want to talk with you.

Responsibilities

• Under the direction of the Speech Therapists work with them to assess functional abilities and limitations.
• Assist the Speech-Language Therapist in reviewing/evaluating patient history, test results, doctor notes, observations, and family observation, as needed, for the development of the treatment plan.
• Assist Therapist, as directed, in the administration of each patient’s personalized treatment plans using a variety of treatment techniques to address the goals developed in the treatment plan.
• Provides skilled speech therapy services/interventions to pediatric patients, as directed and under the supervision of the therapists, with speech/communication, language, hearing, voice, and feeding/swallowing deficits.
• As directed and under the supervision of the therapists, implement individualized treatment plans that consider patients physical, social, cultural, educational, and age-specific needs.
• Assist in perform speech-language re-evaluations, progress reports, discharge reports/summaries in an accurate and timely manner.
• Document patient progress. Complete required documentation, in a timely manner.
• Work cohesively with fellow colleagues and office staff to maintain a professional and enjoyable work environment.
• Complete required documentation for insurance and billing.
• Comply with all federal, state, and local laws governing patient care and the profession.

 Requirements

• Completion of a credentialed Speech-Language Therapist Assistant program.
• Valid and current certificate in good standings.
• Have a passion for serving children and their families.
• Ability/desire to work with patients of different personalities, ethnicities, and mental/physical challenges.
• Capable of working with a variety of medical diagnoses under the supervision of the Speech Language Therapist.
• Arizona Fingerprint clearance card.
• Certificate of completion of Article 9 DDD training.
• Certificate of completion for Prevention and Support DDD training.
• Ability to perform documentation on electronic medical record (EMR).
• Work as an independent contractor, with their own business entity and EIN.
• Ability/desire to work with patients of different personalities, ethnicities, and mental/physical challenges to design treatment plans and treatments that are individualized and focused on giving hope to children as they progress at their own pace.
• Believe in a holistic approach to treating children.
• A desire to collaborate with other professionals to achieve the best outcome for each child.
• Compassionate and attentive to detail.
• Knowledge of up-to-date treatment practices.
• Drive to learn new treatment techniques and continue to grow professionally
• Ability to use technology and a variety of software programs.
• Ability to solve problems independently.
• Excellent analytical and logical thinking.

At Akerri Healthcare we are looking for licensed Occupational Therapists to join our team.  We specialize in pediatrics and are looking for individuals who have a passion to serve this population. Our team of music therapists take a holistic approach to treatment and often work closely with our physical, occupational, and speech-language therapists to provide integrated care. Our focus is to provide compassionate and holistic care to our patients. If you enjoy working in an atmosphere that encourages you to imagine the infinite possibilities and provide hope to children and their family during turbulent times, then we want to talk with you.

Responsibilities

• Under the direction of the Speech Therapists work with them to assess functional abilities and limitations.
• Assist the Speech-Language Therapist in reviewing/evaluating patient history, test results, doctor notes, observations, and family observation, as needed, for the development of the treatment plan.
• Assist Therapist, as directed, in the administration of each patient’s personalized treatment plans using a variety of treatment techniques to address the goals developed in the treatment plan.
• Provides skilled speech therapy services/interventions to pediatric patients, as directed and under the supervision of the therapists, with speech/communication, language, hearing, voice, and feeding/swallowing deficits.
• As directed and under the supervision of the therapists Implement individualized treatment plans that consider patients physical, social, cultural, educational, and age-specific needs.
• Assist in perform speech-language re-evaluations, progress reports, discharge reports/summaries in an accurate and timely manner.
• Document patient progress. Complete required documentation.
• Work cohesively with fellow colleagues and office staff to maintain a professional and enjoyable work environment.
• Complete required documentation for insurance and billing.
• Comply with all federal, state, and local laws governing patient care and the profession.

Requirements

• Completion of a credentialed Speech-Language Therapist Assistant program.
• Valid and current certificate in good standings.
• Have a passion for serving children and their families.
• Ability/desire to work with patients of different personalities, ethnicities, and mental/physical challenges.
• Capable of working with a variety of medical diagnoses under the supervision of the Physical Therapist.
• Arizona Fingerprint clearance card
• Certificate of completion of Article 9 DDD training
• Certificate of completion for Prevention and Support DDD training
• Ability to perform documentation on electronic medical record (EMR)
• Work as an independent contractor, with their own business entity and EIN

• Work as an independent contractor, with their own business entity and EIN
• Compliant with all federal, state, and local regulatory and licensing requirements.
• Have a passion for serving children and their families.
• Ability/desire to work with patients of different personalities, ethnicities, and mental/physical challenges to design treatment plans and treatments that are individualized and focused on giving hope to children as they progress at their own pace.
• Believe in a holistic approach to treating children.
• A desire to collaborate with other professionals to achieve the best outcome for each child.
• Compassionate and attentive to detail.
• Knowledge of up-to-date treatment practices.
• Drive to learn new treatment techniques and continue to grow professionally
• Ability to use technology and a variety of software programs.
• Ability to solve problems independently.
• Excellent analytical and logical thinking.

At Akerri Healthcare we are looking for a Music Therapists to join our team.  We specialize in pediatrics and are looking for individuals who have a passion to serve this population. Our team of music therapists take a holistic approach to treatment and work closely with our occupational, physical, and speech-language therapists to provide integrated care. Our focus is to provide compassionate and holistic care to our patients. If you enjoy working in an atmosphere that encourages you to imagine the infinite possibilities and provide hope to children and their family during turbulent times, then we want to talk with you. Therapist have the option of providing therapies in a in a clinic or home health setting.

Responsibilities

• Collaborating with the Center’s team of therapists to determine whether a child would benefit from music therapy.
• Working alongside other therapist to design musical interventions based on therapeutic goals to improve the child’s psychological, physical and social health.
• Create personalized plans using a variety of treatment techniques to address the goals developed in the treatment plan.
• Communicate with the family and patient the treatment plan, explaining the proposed treatments, their purpose, and the goal of the plan. And work closely with the Akerri Healthcare team to integrate other therapies as needed.
• Provide music therapy sessions inviting patients to interact through song, dance, etc
• Throughout session monitor activities to assess effectiveness
• Conduct periodic evaluations communicating with patient and parents/caregivers the results of those evaluations.
• Revise therapy plan as necessary to move patient closer to achieving the goals of the plan.
• Document patient history. Complete required documentation for EMR/EHR system, insurance and billing.
• Comply with all federal, state, and local laws governing patient care and the profession.
• Maintain musical instruments and therapy related equipment.
• Oversee and mentor Music Therapist interns, as needed.

• Work cohesively with fellow colleagues and office staff to maintain a professional and enjoyable work environment.

Requirements

• Bachelor’s degree in music therapy.
• Experience working as a music therapist or music therapist assistant.
• Arizona Fingerprint clearance card
• Certificate of completion of Article 9 DDD training
• Certificate of completion for Prevention and Support DDD training
• Ability to perform documentation on electronic medical record (EMR)
• Work as an independent contractor, with their own business entity and EIN

• The ability to multitask and prioritize multiple demands.
• Always maintain patient privacy .
• Self-motivated.

• Knowledge of up-to-date therapy practices
• Drive to learn new musical therapy techniques and continue to grow professionally
• Ability to use technology and a variety of software programs
• Ability to solve problems independently
• Excellent analytical and logical thinking.

At Akerri Healthcare we are looking for licensed Occupational Therapist Assistants to join our team.  We specialize in pediatrics and are looking for individuals who have a passion to serve this population. Our team of physical therapists takes a holistic approach to treatment and often work closely with our occupational, music and speech-language therapists to provide integrated care. If you enjoy working in an atmosphere that encourages you to imagine the infinite possibilities and provide hope to children and their families during turbulent times, then we want to talk with you. You must be capable and able to provide therapy to patients in a clinic or home health setting.

Responsibilities

• Be knowledgeable in each patient’s assessment of their physical condition.
• Familiarize and understand each patient’s personalized treatment plan and the techniques to address the goals developed in the treatment plan.
• Under supervision of the Occupational Therapist assist in the administration of prescribed therapies.
• Communicate in a timely manner the progress of each patient to the Occupational Therapist.
• Document patient progress. Complete required documentation.
• Comply with all federal and state laws governing patient care.

• Work cohesively with fellow colleagues and office staff to maintain a professional and enjoyable work environment.

Physical Therapist Requirements

• Completion of a credentialed Occupational Therapist Assistant program.
• Valid and current OTA certificate in good standings.
• Have a passion for serving children and their families.
• Ability/desire to work with patients of different personalities, ethnicities, and mental/physical challenges.
• Capable of working with a variety of medical diagnoses under the supervision of the Occuopational Therapist.

• The ability to multitask and prioritize multiple demands.
• Maintain patient privacy at all times.
• Self-motivated.

• Arizona Finger Print clearance card
• Certificate of completion of Article 9 DDD training
• Certificate of completion for Prevention and Support DDD training
• Ability to perform documentation on electronic medical record (EMR)
• Work as an independent contractor, with their own business entity and EIN

Additional Requirements

• Believe in a holistic approach to treating children.
• A desire to collaborate with other professionals to achieve the best outcome for each child/patient
• Compassionate and attentive to detail
• Knowledge of up-to-date treatment practices
• Drive to learn new treatment techniques and continue to grow professionally
• Ability to use technology and a variety of software programs
• Ability to solve problems independently
• Excellent analytical and logical thinking.

Healthcare Administrator oversees a team of administrative professionals working in all aspects of the clinic’s operations. In general, responsible for meeting metrics/goals, process improvement, patient/therapist satisfaction, insurance/billing, state/federal and local regulatory laws, standards and protocols and overall center operations.

The person in this position must be willing to become an expert in all areas of the clinic’s operation. IN addition, they need to be willing to perform services in all areas and gain the skills necessary to fill in for all positions in the event of staffing shortages or workload increases.  The Administrator will work alongside employees in all positions for which they have supervisory responsibility.

Specific areas of supervisory responsibility include the following:

• Front desk activities including staffing
• Scheduling/patient intake/care documentation
• Referrals/Doctor-Vendor relations
• Insurance/Billing
• EMR/EMH (become resident expert and train other staff)
• Internal logistics – supply chain management
• Credentialing
• HIPPA/Regulatory laws and compliance
• Continuous Process Improvement
• Liaison with outside vendors and other entities
• Personnel responsibilities related to hiring, training, onboarding, evaluation, probation documentation, evaluation, etc.

Responsibilities

Oversee the following which includes personnel, systems, delivery of services, documentation, billing/insurance, etc. Become center expert in all areas of operation

• Front end staff assisting therapists, doctors, staff, families, caregivers in person, with on the phone and electronic communication avenues. Take the lead in training. Fill in as needed to ensure seamless delivery of service to patients and excellent doctor-therapist-caregiver relationships.
• Process paperwork as needed regarding referrals, insurance, billing, and documentation.
• Appointment scheduling/system operations.
• Completion of all aspects of documentation required by patient, provider, insurance company, referral office, etc. 
• Monitor/order/replenish supplies needed for operation of the practice.
• Ongoing processing/updating of documentation required for clinic and therapists regarding licenses, certifications, etc.
• Ongoing review of local, state and federal requirements to ensure all necessary documents are up to date for the clinic, therapists, therapist assistants, etc.
• Center compliance regarding confidentiality, HIPAA, storage, health/safety regulations, etc. to ensure overall operation of the clinic follows (in compliance with) all local, regional, state and federal regulations. 
• Education of staff in all areas of compliance.
• Organization of overall center files – updating system as needed.
• Regulatory compliance with HIPAA, OSHA, labor laws, and other federal, state, and local regulations.
• Coordination of logistics for internal and external meetings and conferences.
• Marketing duties related to physician relationships, insurance relationships, vendor relationships.
• Ensures staffing is appropriate for day to day operations
• Assists in special projects
• Assists in recruiting clinicians and personnel issues.
• Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
• Hiring staff to meet workload. Training staff in all areas of operation. Provide onboard training and processes that ensure all state, federal, local regulations are met in all areas.
• Training secondary experts in all areas in order to have one additional employee as a back-up (in addition to Center Administrator) with expertise in all areas of the center’s operations.
• Other areas/duties, as assigned.

Provides therapist support on an ongoing basis.

• Obtains and records patient medical histories, test results and other information for medical records, insurance, referrals, and billing.
• Works with therapists on scheduling, patient check in and check out and medical records maintenance.
• Prepares treatment areas, as needed, and ensures appropriate sanitation requirements are met.
• Works as a member of the team to ensure patients receive compassionate support and assistance for all center services. 
• Works with therapists regarding the EMR/EHR system to ensure proper use and completion of all required elements.
• Provides troubleshooting assistance and research regarding any issues encountered by therapists in overall operation of the EMR/HER system and internal systems.

Requirements

• Completion of master’s program at an accredited institution in an area related to healthcare or extensive experience in a similar role.
• Experience in healthcare setting working with pediatrics and families or education that focuses in the area.
• Knowledge of healthcare operations and systems as well as continuous improvement strategies.
• Familiarity with medical and insurance requirements, regulations, etc.
• Familiarity with medical terminology.
• Knowledge of HIPAA laws.
• Ability to write policies and procedures.
• Ability to use/learn medical software and Microsoft software.
• Knowledge of EMR/EHR software systems.
• Professional communication and presentation skills, including face to face, email, telephone, and video conference.
• Knowledge of continuous process improvement concepts and practices.
• Ability to communicate professionally with therapists, therapy assistants, health staff, administrative staff, frontline staff, contractors, governmental agencies, insurance payers, patients, family members of patients, suppliers, and the public, of all age levels.
• Knowledge of maintaining supplies and equipment for the medical setting.
• Ability/desire to work with patients of different personalities, ethnicities, and mental/physical challenges to design treatment plans and treatments that are individualized and focused on giving hope to children as they progress at their own pace.
• A desire to collaborate with other professionals to achieve the best outcome for each child.
• Compassionate and attentive to detail.
• Ability to Multitask.
• High level problem-solving skills.
• Ability to handle a fast-paced environment and prioritize tasks.
• Ability to learn and adapt to new technology advancements.
• Arizona Fingerprint clearance card.
• Certificate of completion of Article 9 DDD training.
• Certificate of completion for Prevention and Support DDD training.

Works as a team member in all aspects of the overall clinic operations. Participates in identifying continuous improvement strategies in all areas of the clinic’s operations. Reports directly to the Clinic Administrator.

Primary Responsibilities will focus on overall patient and therapist delivery of service to ensure satisfaction. Additionally, focus will be on vendor, caregiver, community relations that grows Akkeri Healthcare.

Responsibilities will also include front desk activities, scheduling, patient intake/care documentation, EMR system, etc. Other duties and special projects may be assigned.  This position will be required to work in all areas of clinic operations and may be placed on special projects.

There will be a 30 day evaluation, 60 day evaluation and 90 day evaluation. During this time, the position will be in probationary status.

Primary Responsibilities

Customer Service

• Provides point of contact that is welcoming and encouraging for all patients via phone, electronic communication and/or in person visits.
• Takes phone calls from patients, labs, physicians, vendors, etc. in a manner that is friendly and representative of the holistic attitude of care provided by the center.
• Documents telephone conversations and refers to appropriate staff.
• Checks all forms of communication (email, voice messages, etc.) and responds appropriately.
• Follows up placing and returning calls to patients, doctors, insurance companies, billing agencies, state agencies, regulatory agencies in a timely manner.
• Performs follow up calls to overdue patients and missed calls.
• Establishes and maintains effective relationships with key stakeholders.
• Ensures patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.
• Troubleshoots for systemwide challenges in customer service, delivery of services, and overall client-vendor relations. Identifies challenges and develops plans to address challenges. Implements plans under the direction of the Center Administrator.

Therapist support

Patients and therapists are integral stakeholders. This position will focus on ensuring satisfaction of both by performing related functions.

• Obtains and records patient medical histories, test results and other information for medical records, insurance, referrals, and billing.
• Works with therapist on scheduling, patient check in and check out and medical records maintenance.
• Prepares treatment areas, as needed, and ensures appropriate sanitation requirements are met.
• Works as a member of the team to ensure patients receive compassionate support and assistance for all center services. 
• Works with therapists regarding the EMR/EHR system to ensure proper use and completion of all required elements.
• Provides troubleshooting assistance and research regarding any issues encountered by therapists in overall operation of the EMR/HER system and internal systems.

Scheduling/Patient/Therapist Communication

• Works with practitioners and patients to schedule patients for clinical/in-home sessions and/or teletherapy sessions.
• Ensures patients have appropriate equipment/connection for teletherapy sessions. Works with patients and families regarding preparing for session.
• Initiates communication with patients prior to any appointment: appointment reminders, clearance regarding current health considerations, insurance, etc. 
• Identifies any needs, concerns, etc. and communicates this information to the appropriate personnel in a timely fashion.
• Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
•  

Marketing

• Identifies potential doctors to generate referrals.
• Works with communications/marketing to deliver marketing materials for the clinics.
• Conducts marketing calls and visits to current and potential doctors to obtain referrals and grows the business.
• Gathers market information from doctors and additional sources regarding targets for growth.
• Gather information from doctors regarding ease of referrals and possible system improvements to promote referrals.

Referrals

• Coordinates/processes referrals supporting DOD and private insurance referrals.
• Verifies referral is complete and follows up with referring physician’s office. This includes ensuring documentation is complete in regards to prescription, required tests, evaluation authorization, ISP, IFAPs, PC plans, behavior plan, demographics. 
• Performs follow up duties, as needed, to ensure all referrals are complete per insurance requirements and DOD requirements. Enters all referrals in EMR system and verifies information is complete and scheduled.
• Performs other duties as required in the area of referrals. 

Secondary Responsibilities

Billing/Insurance Support

• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information, recording, and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
• Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing.
• Following up on unpaid claims within standard billing cycle timeframe.
• Checking each insurance payment for accuracy and compliance with contract discount.
• Calling insurance companies regarding any discrepancy in payments if necessary.
• Identifying and billing secondary or tertiary insurances.
• Researching and appealing denied claims.
• Setting up patient payment plans and work collection accounts.
• Updating billing software and working with billing vendor, as needed.

Requirements

• Experience in healthcare setting working with pediatrics and families or education that focuses in the area.
• Knowledge of healthcare operations and systems
• Familiarity with medical and insurance requirements, regulations, etc.
• Familiarity with medical terminology.
• Knowledge of HIPAA laws.
• Skill in documenting/assisting with writing policies and procedures.
• Skill in using healthcare software and Microsoft software.
• Knowledge of EMR/HER software systems.
• Professional communication and presentation skills, including face to face, email, telephone, and video conference.
• Knowledge of continuous process improvement concepts and practices.
• Ability to communicate professionally with therapists, therapy assistants, health staff, administrative staff, frontline staff, contractors, governmental agencies, insurance payers, patients, family members of patients, suppliers, and the public, of all age levels.
• Knowledge of maintaining supplies and equipment for the medical setting.
• Ability/desire to work with patients of different personalities, ethnicities, and mental/physical challenges to design treatment plans and treatments that are individualized and focused on giving hope to children as they progress at their own pace.
• Believe in a holistic approach to treating children.
• A desire to collaborate with other professionals to achieve the best outcome for each child.
• Compassionate and attentive to detail.
• Ability to Multitask.
• High level problem-solving skills.
• Ability to handle a fast-paced environment and prioritize tasks.
• Ability to learn and adapt to new technology advancements.
• Arizona Fingerprint clearance card.
• Certificate of completion of Article 9 DDD training.
• Certificate of completion for Prevention and Support DDD training.

Works as a team member in all aspects of the overall clinic operations. Participates in identifying continuous improvement strategies in all areas of the clinic’s operations. Reports directly to the Clinic Administrator.

Primary Responsibilities will focus on overall patient and therapist delivery of service to ensure satisfaction. Additionally, focus will be on vendor, caregiver, community relations that grows Akkeri Healthcare.

Responsibilities will also include front desk activities, scheduling, patient intake/care documentation, EMR system, etc. Other duties and special projects may be assigned.  This position will be required to work in all areas of clinic operations and may be placed on special projects.

There will be a 30 day evaluation, 60 day evaluation and 90 day evaluation. During this time, the position will be in probationary status.

Primary Responsibilities

Customer Service

• Provides point of contact that is welcoming and encouraging for all patients via phone, electronic communication and/or in person visits.
• Takes phone calls from patients, labs, physicians, vendors, etc. in a manner that is friendly and representative of the holistic attitude of care provided by the center.
• Documents telephone conversations and refers to appropriate staff.
• Checks all forms of communication (email, voice messages, etc.) and responds appropriately.
• Follows up placing and returning calls to patients, doctors, insurance companies, billing agencies, state agencies, regulatory agencies in a timely manner.
• Performs follow up calls to overdue patients and missed calls.
• Establishes and maintains effective relationships with key stakeholders.
• Ensures patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences.
• Troubleshoots for systemwide challenges in customer service, delivery of services, and overall client-vendor relations. Identifies challenges and develops plans to address challenges. Implements plans under the direction of the Center Administrator.

Therapist support

Patients and therapists are integral stakeholders. This position will focus on ensuring satisfaction of both by performing related functions.

• Obtains and records patient medical histories, test results and other information for medical records, insurance, referrals, and billing.
• Works with therapist on scheduling, patient check in and check out and medical records maintenance.
• Prepares treatment areas, as needed, and ensures appropriate sanitation requirements are met.
• Works as a member of the team to ensure patients receive compassionate support and assistance for all center services. 
• Works with therapists regarding the EMR/EHR system to ensure proper use and completion of all required elements.
• Provides troubleshooting assistance and research regarding any issues encountered by therapists in overall operation of the EMR/HER system and internal systems.

Scheduling/Patient/Therapist Communication

• Works with practitioners and patients to schedule patients for clinical/in-home sessions and/or teletherapy sessions.
• Ensures patients have appropriate equipment/connection for teletherapy sessions. Works with patients and families regarding preparing for session.
• Initiates communication with patients prior to any appointment: appointment reminders, clearance regarding current health considerations, insurance, etc. 
• Identifies any needs, concerns, etc. and communicates this information to the appropriate personnel in a timely fashion.
• Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
•  

Marketing

• Identifies potential doctors to generate referrals.
• Works with communications/marketing to deliver marketing materials for the clinics.
• Conducts marketing calls and visits to current and potential doctors to obtain referrals and grows the business.
• Gathers market information from doctors and additional sources regarding targets for growth.
• Gather information from doctors regarding ease of referrals and possible system improvements to promote referrals.

Referrals

• Coordinates/processes referrals supporting DOD and private insurance referrals.
• Verifies referral is complete and follows up with referring physician’s office. This includes ensuring documentation is complete in regards to prescription, required tests, evaluation authorization, ISP, IFAPs, PC plans, behavior plan, demographics. 
• Performs follow up duties, as needed, to ensure all referrals are complete per insurance requirements and DOD requirements. Enters all referrals in EMR system and verifies information is complete and scheduled.
• Performs other duties as required in the area of referrals. 

Secondary Responsibilities

Billing/Insurance Support

• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information, recording, and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
• Preparing, reviewing, and transmitting claims using billing software, including electronic and paper claim processing.
• Following up on unpaid claims within standard billing cycle timeframe.
• Checking each insurance payment for accuracy and compliance with contract discount.
• Calling insurance companies regarding any discrepancy in payments if necessary.
• Identifying and billing secondary or tertiary insurances.
• Researching and appealing denied claims.
• Setting up patient payment plans and work collection accounts.
• Updating billing software and working with billing vendor, as needed.

Requirements

• Experience in healthcare setting working with pediatrics and families or education that focuses in the area.
• Knowledge of healthcare operations and systems
• Familiarity with medical and insurance requirements, regulations, etc.
• Familiarity with medical terminology.
• Knowledge of HIPAA laws.
• Skill in documenting/assisting with writing policies and procedures.
• Skill in using healthcare software and Microsoft software.
• Knowledge of EMR/HER software systems.
• Professional communication and presentation skills, including face to face, email, telephone, and video conference.
• Knowledge of continuous process improvement concepts and practices.
• Ability to communicate professionally with therapists, therapy assistants, health staff, administrative staff, frontline staff, contractors, governmental agencies, insurance payers, patients, family members of patients, suppliers, and the public, of all age levels.
• Knowledge of maintaining supplies and equipment for the medical setting.
• Ability/desire to work with patients of different personalities, ethnicities, and mental/physical challenges to design treatment plans and treatments that are individualized and focused on giving hope to children as they progress at their own pace.
• Believe in a holistic approach to treating children.
• A desire to collaborate with other professionals to achieve the best outcome for each child.
• Compassionate and attentive to detail.
• Ability to Multitask.
• High level problem-solving skills.
• Ability to handle a fast-paced environment and prioritize tasks.
• Ability to learn and adapt to new technology advancements.
• Arizona Fingerprint clearance card.
• Certificate of completion of Article 9 DDD training.
• Certificate of completion for Prevention and Support DDD training.